Visitor services

ATM

We accept VISA, Mastercard, and American Express cards.

Hull guard

Gratuitous.

Luggage storage

Free service, located on the right side of the entrance to the White Pavilion.

Lost and Found

The Fair’s office safeguards the items that attendees hand in as lost.

Bilingual (English) staff in each pavilion

Information points

At the entrance of the white pavilion, green and lobby large hall.

Mobile phone top-up

Free electrical connection points.

First aid

Group of rescuers and two ambulances for emergencies.

F2R Store

Exclusive souvenirs and products from the F2R brand.

Experience Zone

Space for rest and entertainment.

Surveillance

Private security and a group of national police officers.

Telephone: 604 444 00 00

Cell phone: #140

Parking point: Metropolitan Theatre (Plaza Mayor)

Parking lots

We recommend using public transportation to avoid congestion in the parking areas due to the large number of vehicles entering during the event.

However, Plaza Mayor Medellín has 675 car parking spaces (293 in the Convention Center, 252 in the Yellow Pavilion, and 130 in the Green Pavilion), 159 motorcycle parking spaces (54, 72, and 33 respectively), 19 accessible parking spaces, and 3 electric charging stations.

Rates:

  • Motorcycles: $3,100 per hour | $14,200 daily rate

  • Cars: $6,900 per hour | $27,900 daily rate